Verizon Day

Comcast got fired yesterday. I am usually a patient person and am mostly willing to give people the benefit of the doubt, but Comcast just pushed me too far. I've been trying to pinpoint the root of all my problems with them, and I think it comes down to the fact that they made me sign up for a phone line.

I have a cell phone, all my roommates have cell phones and none of us even have a phone that we could hook up to a landline. But Comcast "bundled" it all together and it ends up being cheaper just to get it even though we never used it. They, however, think that the phone number they assigned to me is the phone number that I use- seriously, how many people who have not had a land line already for years are going to bother learning a new phone number. I only know three phone numbers, it is a lost skill in my generation.

So, every time that I had to call Comcast because there was a problem, which happened pretty frequently, I would have to figure out a new way to maneuver through the whole phone tree because they would never recognize the phone number that I used to set up my account. So I was already pretty put out by the time that I ever talked to a person, and they would either tell me that they had fixed the phone number problem or that they couldn't, but it never got fixed, ever.

The last straw came when one of the customer service people actually hung up on me, and that was when I decided to fire them and hire Verizon.

So, yesterday I took a Verizon day off of work becuase they were coming "between 8 am and 5pm". I didn't even mind having to take a day off work to wait around for the cable guy- this is how badly I wanted to be rid of Comcast.

Cable guy showed up, nice young man, probably early 20's, and worked outside for a while. Then he came in to start setting up the boxes, and asked if he could use the restroom- sure no problem. After a while he came back out, and was working some more. He then stood up but was still kind of hunched over and in a slightly pained and surprised manner said "Oh man... not feeling so good. Oh... oh... yeah I musta eaten sumpin bad last night..."

At this point the smell from the bathroom started to waft out towards me; I'm at a loss for words and I just don't know what to do. I continued to crochet my mittens and let him continue working and I guess he started to feel better because he brought in his leftover noodles and asked if he could heat them up in our microwave.

And I still think the whole thing was entirely worth it to be done with Comcast.